Product Overview
【Description】
Complete your winter with a classic campfire vibe that has a modern twist and can be achieved right in your own backyard. Featuring lightweight aluminum and plush water-resistant cushions, the sectional set is made for both assuring durability and impressive comfort that also offers generous seating space around a cozy firepit centerpiece. With its incredible hosting capabilities, this set offers an elegant halfmoon shape that will have you creating long-lasting memories under the starry sky for years to come.
【Specification】
- Including one three-seater sofa, one loveseat, one single sofa, one side table with storage function, two ottomans, and one firepit table
- Conversational sofa set: aluminum frame + hand-woven rattan wicker
- Firepit Table: ore powder + glass fiber; 50000BTU
- Cushion material: waterproof fabric; composition: 100% polyester
- Sofa color: Gray/Brown
- Cushion color: Gray
- Fire table finish: Brown
- Assembly required
【Dimensions】
- Rectangle Grain Fire Pit Table (PAG-2170): 40”*36.5”*23.8H, 148 LBS
- Three-seat sofa: 69.29 in. W x 28.35 in. D x 30.71 in. H with 3.94 in. cushion
- Loveseat: 47.24 in. W x 28.35 in. D x 30.71 in. H with 3.94 in. cushion
- Single sofa: 28.35 in. W x 28.35 in. D x 30.71 in. H with 3.94 in. cushion
- Storage Box: 27.95 in. W x 27.95 in. D x 25.2 in. H
* Warranty: 12 Months
Frequently Asked Questions
Q1: Where can I buy Direct Wicker furniture?
Our high-quality line of Direct Wicker products is available exclusively on our website and in our showrooms located in Florida. We have multiple warehouses located in California and Florida, with sufficient stocks and a convenient domestic delivery system, Direct Wicker would be able to offer nationwide shipments across the USA.
Q2: How does Direct Wicker keep its prices so low?
Our unique production process allows us to create premium products at honest prices. First, we work directly with our manufacturing partners to source top-quality materials at the best possible prices. Secondly, we collaborate closely with US designers and international artisans to create furnishings of exceptional style and quality. Finally, we ship directly from our own warehouse using our own delivery team, eliminating the middleman. This allows us to offer beautiful, durable furnishings for 20% less than other premium brands charge.
Q3: Does Direct Wicker have a satisfaction guarantee?
Yes. Direct Wicker pride ourselves on keeping our customers happy and guarantee their satisfaction with our unparalleled quality, White-Glove Delivery and 30-day returns. We are confident you’ll love our furniture and, if for some reason you don’t, we’ll figure out how to resolve the issue. For more information, view our Satisfaction Guarantee.
Q4: Does Direct Wicker furniture come with a warranty?
Yes. Direct Wicker warrant that all our furniture is free of defects in material and workmanship. For more information, view our Product Warranty.
Q5: What should I do if my order arrives damaged?
We ship all our furniture from our own warehouse using our own fleet of delivery trucks to keep costs low and damages to a minimum. However, we realize problems sometimes occur. If your furniture does not arrive in optimal condition, contact us immediately so we can handle the issue. Our Customer Care specialists are here to help – just call +1 (813) 304-1389 (Direct line) or email sale5@directwicker.com.
Q6: What should I do if parts are missing from my order?
We do our best to ensure every order goes out correctly, but sometimes mistakes happen. If your order is incomplete upon delivery, contact us as soon as possible so we can resolve the problem. Our Customer Care specialists are here to help – just call +1 (813) 304-1389 (Direct line) or email sale5@directwicker.com.
Q7: What is Direct Wicker's privacy policy?
Your personal information is very important to us and we have many processes in place to protect it. To learn more, view our Term & Conditions.
Q8: Does Direct Wicker furniture need to be assembled?
Yes, some of our furniture products require assembly. These include most dining tables, many of our benches and select other pieces. See individual product pages for more information.
Q9: Why is Direct Wicker a good choice for outdoor furniture?
Direct wicker is a local California established company.Our brand adds a touch of “Natural beauty” to traditional furniture.Since 2008, Direct Wicker was created to provide you with comfortable and affordable furniture for your garden but also bridge and an opportunity for modern citizens in the metropolises to reconcile and re-connect with our mother nature.
It has been scientifically proven that being with natural environment can improve the general well-being for us and also boost the immune system. Hence, the fundamental vision for Direct Wicker brand is to provide a chance for the public to have a moment in their daily life to re-link with the natural elements to unwind and re-gain the energy from the earth beneath us and the nature surround us .
We are always making inspiration a reality. Based in California and Florida, we are shipping across mainland USA.
Q10: Does Direct Wicker have a special program for those in the trades?
Yes. Our programs have volume discounts, special payment terms and on-site consultation. If you are a trader, buyer, distributor or developer of outdoor home products, we want to hear from you. For more information, check out our Trade and business information.
Product Videos
Reviews
109 Reviews Hide Reviews Show Reviews
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Re review
I had a defective fire pit and I gave these a five stars because they are fairly easy to assemble, they are comfortable but most of all the customer service was optimal. I reported my defective fire pit and they sent me a new one within two days of reporting it! Thank you and yes I would definitely buy these items again!
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A great set for the money
We were taking a chance ordering furniture on-line where we couldn't see or feel it in person but we were pleasantly surprised at how beautiful the set is. The cushions are a little hard but hope they'll soften up with use. The pieces took about 10 min each to assemble but were easy. My husband was glad we took another reviewer's advice and purchased an inexpensive flexible screwdriver head to use on a power screwdriver. The only problem we had is the first time using the fire table one of the plastic washers on the clip for the glass piece around the fire, melted causing the glass to lean into the fire. I've contacted the seller about it. The customer service was awesome when I contacted them about the delivery time and they arranged to get it to us by the holiday. If you're thinking about this set, I say do it....I was glad that we did!
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Pleasantly surprised
We ordered the set for a mothers day gift. The set up was extremely easy but after setting it up we realized that the beige cushion covers weren¡¯t the color we thought it would be based on the picture. Additionally one of the panels came with a small tear. We wrote to the seller about the issue and were pleasantly surprised by the customer service we received. They immediately sent us another color for the covers and replaced the damaged panel.The seats are extremely comfortable and sit a lot of people. I am 6¡¯4¡± and I sit comfortable on it and can lean back without a problem. The fire pit also provides ample amount of heat and looks aesthetically pleasing. Overall very pleased with the purchase. Our yard kooks awesome. Would definitely recommend!
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Great customer service!
This company customer service is awesome! After having issues with the first delivery (UPS) I contacted them and they responded quickly and sent out a replacement order just as fast (FedEx). The outdoor furniture itself looks great and is very comfortable. Exactly what I wanted. The assembly was also super easy.
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Great sectional and fire pit, even better customer service!!
like many who previously posted, came in multiple shipments but earlier than expected. I didn¡¯t mind the assembly, no biggie, easy for me. It¡¯s comfortable and for the price, well worth it.So here¡¯s the important thing you gotta know. The fire pit delivered damaged on one corner, the glass flame guard had a problem with a stripped screw hole plus the pilot light kept going out so the fire wouldn¡¯t stay lit. So why give the product 5 stars, you ask? Simple answer is customer service.I reach out and shared pictures and explained what happen. I heard back <48hrs and Mandy apologized for my experience and committed to shipping out a new fire pit right away. Not more than a week or so later, boom! new fire pit with new flame glass guard kit. Both work great and we couldn¡¯t be happier!!! Mandy was awesome bc this could have gone so wrong but it didn¡¯t. I didn¡¯t even have to go through the hassle of returning the defective product. Such a great customer experience!!
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Great patio furniture for the price
We recently bought this patio furniture set for our vacation property in Arizona. The price was fantastic compared to other sets we had looked at. We really liked the fire table option and have really enjoyed using it. Assembly was extremely time consuming as the instructions are a bit vague and the tools provided are not that great. However, I was able to put the entire set together in about 3 to 4 hours with no help from anyone. The customer service lady, Mandy, was fantastic! She helped manage my shipment to arrive during our small window of being in Arizona. Also, there was a minor issue with our shipment in that one box arrived with the wrong colour cushions. I emailed Mandy and she sent the correct cushions out the next day. We are extremely happy with this patio set as it looks good, is comfortable enough and works perfectly for our second home. Thank you Dineli and a special thank you to Mandy for her incredible service!
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It¡¯s a great set!
It¡¯s a great set and ticks off all the boxes my active family needed. It¡¯s lightweight woven plastic, so it is easy to move, and the cushions and pillows are comfortable to sit on. They did want to slip and slide out from under me so I used simple non-slip rug tape on the plastic under the cushions to keep them from shifting and that did the trick. I¡¯m looking forward to seeing how they stand up through the season. The fire table is perfect for So Cal and puts off a decent amount of heat. I¡¯m going to supplement with a couple additional heaters, but the fire table provides just the right amount of ambiance and is a practical table when not in use. I¡¯m loving this set so far.
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great conversation set!
we've had this set for a month now and we love it! the wicker furniture is durable and the table looks like real wood! the cushions were stiff at first, but after a few sits they were comfortable. definitely recommend.
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We love our patio set!
We are absolutely in love with this patio set! We use it just about every single day! It was super easy to put together with two people and took only a few hours! The propane fireplace is wonderful to use when it's chilly outside and we love that the tank is hidden away! The only (small) issue I have with the material is that even when you get a little bit of water or something on it, it's not the easiest to get off and leaves a small mark so that you would have to take off the entire cover to clean it. Other than that it's awesome! Very sturdy and worth every penny! Make sure to get the clips as well so that you can clip the pieces together so they don't move around when you sit on them! That was a game changer for us!**Like this review if you found it helpful!**